Delivery Information

INTERNATIONAL SHIPPING

  • We ship worldwide Citylink via or Malaysia Post.
  • You may track your Citylink order here and Pos Malaysia postal mail here. 
  • International expedited shipping will take 3-5 working days. Malaysia Post will take 7 working days.
  • Shipping Fees will be calculated upon checkout. 
  • We ship to all countries except Israel & Nigeria.
  • We do not accept order cancellations upon despatch of your order.


SHIPPING WITHIN MALAYSIA / DOMESTIC FULFILLMENT

  • Shipping is FREE within Malaysia for a order above RM49.90.
  • Estimated delivery time to West Malaysia via Pos Laju is 2 - 3 working days.
  • Estimated delivery time to East Malaysia via Pos Laju is  3 - 5 working days.
  • Expect delays during festive periods and sales promotion period.
  • We do not accept order cancelations upon despatch of your order.

CUSTOMS & IMPORT DUTIES

  • Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel (this also applies to retail & wholesale customers).
  • Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
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